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Broken trust: making patient safety more than just a promise.

by Great Britain. Parliamentary and Health Service Ombudsman.
Series: HC ; 1444 (29 June 2023).Publisher: PHSO, Manchester : 2023.Description: 41p.ISBN: 9781528642446.Summary: This report states that the NHS must do more to accept accountability and learn from mistakes, particularly when there is serious harm or, worse, loss of life. The report sets out recommendations to improve patient safety. These include: better support for families affected by harm; embedding cultures that promote honesty and learning from mistakes; getting the right oversight and regulatory structures to prioritise patient safety; and and an evidence-based and long-term workforce strategy that has cross-party support..Subject(s): patient safety | adverse events | NHS | accountability | quality improvement | standards | organisational culture | regulation | evidence based practice | workforce
Digital copyAvailability: Online access List(s) this item appears in: Patient safety in the NHS [September 2023]
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Item type Current library Collection Call number Status Date due Barcode
Web publication The King's Fund Library Online resource Web publications and sites Web publications (Browse shelf(Opens below)) Not for loan

This report states that the NHS must do more to accept accountability and learn from mistakes, particularly when there is serious harm or, worse, loss of life. The report sets out recommendations to improve patient safety. These include: better support for families affected by harm; embedding cultures that promote honesty and learning from mistakes; getting the right oversight and regulatory structures to prioritise patient safety; and and an evidence-based and long-term workforce strategy that has cross-party support.

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