This paper (produced in partnership with over 30 organisations) highlights the lack of widespread adoption of digital social care services despite the public’s desire for technology to better support those who draw on social care and health services. The paper reveals that only a handful of councils, housing, and care organisations are delivering digital care in people’s homes at scale. This is despite evidence that using technology in social care keeps people safe, healthy, and happy at home. The paper indicates that digital social care services reduce ambulance trips to A&E by 68-85 per cent, help 85-94 per cent of people remain at home if emergency calls are handled by TEC responder teams, cut emergency response times to 30 minutes, and help to refer 35-40 per cent of people to community services rather than formal social care. The paper calls on care commissioners and suppliers to listen carefully to what people want and co-produce their services and products with individuals who use them to ensure an enhanced focus on personal needs.