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Moving from exclusion to inclusion in digital health and care.

by Mistry, Pritesh; Jabbal, Joni.The King's Fund.
Publisher: The King's Fund, London : 2023.Summary: Digital technologies can change how care is delivered, making health and care services more accessible, flexible, person centred, and a better experience for patients and staff while also improving efficiency. However, there is no guarantee of these positive effects until digitally enabled services are inclusive and meet the expectations of staff and the public. In this long read, The King's Fund explores what digital exclusion is, who is commonly assumed to be excluded, and what can be done to mitigate digital exclusion. .Subject(s): digital health | health technology | digital inclusion | health inequalities | patient experience | access to health services
Digital copyAvailability: Online access List(s) this item appears in: Technology in health and social care [October 2023] | Improving patients' experience June 2023]
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King's Fund publication The King's Fund Library Online resource Web publications and sites Web publications (Browse shelf(Opens below)) Available

Digital technologies can change how care is delivered, making health and care services more accessible, flexible, person centred, and a better experience for patients and staff while also improving efficiency. However, there is no guarantee of these positive effects until digitally enabled services are inclusive and meet the expectations of staff and the public. In this long read, The King's Fund explores what digital exclusion is, who is commonly assumed to be excluded, and what can be done to mitigate digital exclusion.

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