Investigating clinical incidents in the NHS : sixth report of session 2014-15 : report, together with formal minutes relating to the report.
by Jenkin, Bernard.Great Britain. Parliament. House of Commons. Public Administration Select Committee.
Series: House of Commons papers. Session 2014-15 ; HC 886 (27 March 2015).Publisher: Stationery Office, London : 2015.Description: 71p.ISBN: 9780215085757.General Note: This report is an inquiry into how incidents of clinical failure in the NHS are investigated, and how subsequent complaints are handled. The Committee is considering ways that untoward clinical incidents could be investigated immediately at a local level, so that facts and evidence are established early without the need to find blame, and regardless of whether a complaint has been raised. It is hoped that this work will reduce the need for complaints to go to the Parliamentary and Health Services Ombudsman (PHSO), whose main role relates to administrative and service failures in the NHS in England..Subject(s): adverse events | NHS | patient complaints procedures | reporting procedures | Ombudsmen | evaluation | risk management | accountability | patient safetyDigital copyAvailability: Online access | Online access Note: ; Associated documentation. List(s) this item appears in: Patient safety in the NHS [September 2023]
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Web publication | The King's Fund Library Online resource | Web publications and sites | Web publications (Browse shelf(Opens below)) | Not for loan |
This report is an inquiry into how incidents of clinical failure in the NHS are investigated, and how subsequent complaints are handled. The Committee is considering ways that untoward clinical incidents could be investigated immediately at a local level, so that facts and evidence are established early without the need to find blame, and regardless of whether a complaint has been raised. It is hoped that this work will reduce the need for complaints to go to the Parliamentary and Health Services Ombudsman (PHSO), whose main role relates to administrative and service failures in the NHS in England.
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